Quickbooks technical support 24/7

Here at Intuit, we are here to support you and your small business needs. Here is how we can help you:

Contact our QuickBooks Desktop Support Professionals (days and hours of support):

  1. Technical Support:
    • QuickBooks Desktop Pro/Premier Customers: 24/7 support
    • QuickBooks Desktop Enterprise Customers: M-F (9:00am-8:00pm EST)
  2. Installation and Business Applications (“How do I" questions):
    • QuickBooks Desktop Enterprise Customers: M-F (9:00am-8:00pm EST)
  3. Customer Service (Billing, Charge and Order Inquiries, Refunds, Product Registration, and general Customer Service):

    Click here for contact phone numbers (Notes: 1. Be sure to select the correct product for which you need help; 2. Please be aware that calling after posted hours will direct you to the QuickBooks Desktop Pro/Premier Technical Support Team.)

    No Charges (all issues not listed in this section require a support plan for live assistance)

    • Downloading QuickBooks Desktop software or installing from the CD.
    • Questions about installing or reinstalling QuickBooks Desktop on one or more computers that meet published system requirements for your product, or moving your product to a new computer that meets those requirements.
    • Upgrading to the current version or latest release of your QuickBooks Desktop Software.
    • Creating a new company file or converting a company file from another version of QuickBooks Desktop or other Intuit products.
    • Questions around initial setup of multi-users as well as multi-user networks such as installation, Windows firewall setup and folder permission configuration.
    • Error messages or documented solutions that tell you to contact Technical Support.
    • All error messages that contain a 6XXX code.
    • Problems registering your product.
    • Password reset when upgrading your company file.
    • Upgrading to the current version or latest release of your product.
    • Third party support for items necessary for QuickBooks Desktop to operate, limited to stated system requirements.

    Support Plans

    For any other issue, we offer personalized assistance from an Intuit Support Professional with the purchase of a support plan or the one-time support option.

    QuickBooks Desktop Pro and Premier:

    • Subscription support plans start at $28/month or $300/year, and require a minimum 12-month subscription. (NOTE: product sold separately)
    • All QuickBooks Desktop Pro and Premier Support subscribers are entitled to unlimited, 24/7 support on any topic with an active and current subscription.

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