Ingenico customer service

Our approach to business is based on one principle “Do what’s right for the customer.” At Ingenico Group, we don’t take your business for granted – we seek to give you extraordinary value and service, which is why we created the Customer RMA (“Return Merchandise Authorization”) Portal.

Here, you can create a new work order, log in a service report, confirm the status of your warranty coverage, or obtain real-time updates on your repair progress. The Customer RMA Portal is your direct connection to this information anywhere you have access to the internet, anytime you need to know.

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