Aldelo POS training

SunrisePOS offers many technical support, installation and training options to fit our customers exact support needs. From Normal Business Hour Monthly Support Plans – Telephone and Remote Assisted Support and Training – Annual 24/7 UNLIMITED Support and Upgrades to On-site Professional Services. We are ALWAYS just a phone call away!

Professional Installation

Through our network of experienced installation professionals that are certified to install all of our POS hardware and software solutions that we offer – we will have you up and running in hours and not days. Their expertise will ensures that your system will be set up correctly the first time and we are always here for you for after the sale support and training.

POS System Training

Through our network of Software Developers – SunrisePOS will provide a complete and in-depth training session or multiple sessions if desired – direct from the software company. This will insure you will be well trained and to make sure that you and your staff are fully capable of utilizing your POS solution from the very beginning. Our experts will insure that you are familiar with all of your system’s amazing features and functions.

Onsite Maintenance

Onsite maintenance is available if needed and you can be assured that you will receive prompt support if any issue arises that requires this service.

Optional Offsite Database Backup (Billed Monthly)

Offsite Database Backup service automatically stores all of your critical data at our secure offsite location. This allows you to rest assured that your important business information is always safe, even in the event of a power outage or physical damage to your system.

Remote Assisted Software and System Training and Support

Our software partners support team will be able to log into your system (with your approval only) to repair any issues with the software, troubleshoot hardware issues and provide additional training as needed. You will be able to observe the support team as the changes are made, speak to them one on one on any issue you are experiencing – allowing you to address the issue on your own in the future if the problem ever arises again.

TWO WAYS TO GET THE TECHNICAL SUPPORT YOU NEED!

BY TELEPHONE – (714) 444 – 2844 AND FOLLOW THE MESSAGE PROMPTS FOR TECHNICAL SUPPORT

Tech Support Pic SunrisePOS service and support partners can handle just about anything you need – here is a list of many of the service and support options we offer:

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